| Cyborg
Psychotherapy?
What happens when a cyborg arrives
in your office for treatment?
Sounds like science fiction?
Think again. Most of us already fit the qualifications
of a cyborg. It's today's social reality. Don't
visualize Robocop, Terminator, or the Borg from
Star Trek. Consider your self.
A cyborg is a life form that
merges human and machine - a hybrid of mechanism
and organism. I'm a cyborg - I wear a machine
called contact lenses so I can write. I work on
a word processor and submit my articles through
email. I take synthesized nutrition called vitamins
because I never have time to eat right. The list
grows every day.
What about you? Most of us already
fit the qualifications of a cyborg. Dr. George
Landow, at Brown University, estimates that at
least one in every ten of us are fully endowed
cyborgs -- people living with machines such as
pacemakers, artificial joints, drug implant systems,
implanted corneal lenses - new technology is introduced
every day. These are the people that celebrate
the many technologies that dramatically improve
their daily physical lives - enabling them to
do things that only a few years ago would have
been impossible.
But that's only part of the
picture. Most cyborgs have merged with machines
for specific social, psychological, occupational,
or behavioral purposes. Do you make telephone
consultations - with patients or managed care?
Have you tried online therapy, exchanged e-mail
with patients, or consulted with colleagues online?
Ever visit NASW Online or Mental Health Net?
What about surgeons that use
lasers, airplane mechanics that use augmented
reality, pilots that use flight simulators, clinicians
that use virtual reality therapy? And don't forget
the millions of people around the world who go
into a machine to experience reality in cyberspace
- where they live, love, lie, and play in a computer-created
world.
In essence, we're altering our
physical or psychological processes to regulate
everything from medication, body rhythms, social
interaction, emotional states - the list is only
limited by technology.
Now let's reconsider that cyborg
who walks into your office for treatment.
He or she most likely uses computers
at work, school, or home. Whether sitting behind
a screen, using video conferencing, or computer
software, adults, kids, families, friends use
computers as partners, associates, assistants,
and research tools.
Then they go home to computers
who are household members - from big screen TVs
and AOL to cell phones and kitchen tools.
People work, make friends, communicate,
make plans, and play in computerized worlds. They
do just about everything online, in simulated
environments, that they do offline. And that's
the key. We're all cyborgs. And as cyborgs, computer-assisted
or -informed psychotherapy is as important as
the couch once was to psychoanalysts.
These are the experiences and
relationships we hear about every day. Kids leave
school and instead of hanging out on street corners
they go to chat rooms. Young people meet significant
others online - they court, they date, and they
eventually meet offline. Many cyber-relationships
lead to marriage. One matchmaking service, American
Singles, boasts over 700,000 registered members.
But this isn't the sole domain of the young. There
are sites for senior citizens looking for partners
- as well as every specific interest, orientation
or preference. And the friendships, professional
affiliations, business contacts are all part of
our cyborgian existence.
This leads to a whole host of
new disorders - everything from compulsive overuse
to cyberinfidelitites. The bottom line is that
the internet - and all our cyberspaces - are computerized
simulations of our lives off-line. If we don't
use computers, the internet, multimedia, and virtual
reality in social work we ignore a very large
part of our patients' lives.
How does it work? First, we
need to acknowledge the reality of our cyborg
existence. Second, we need to redefine our work.
The multiple, flexible, and
recycling selves that typify cyborgs need flexible,
multi-modality social workers. What works for
a specific patient is far more important than
adhering to a single approach. A postmodern social
worker needs to move freely within the parameters
of their cyborg patients.
For example, I call myself a
family therapist because it's a systems approach.
I customize treatment to the patient - not the
other way around. I'll use anything from behavioral
to psychodynamic techniques - as long as it suits
the content. It comes along with serious pitfalls
as with any multi-tasking application. I run the
risk of becoming a therapeutic jack-of-all-trades
and expert in none.
So I bring in an "associate"
if it suits the context. That's my computer. It's
set up perform a wide range of tasks.
With kids, I do classic "play
therapy" - on AOL, the internet, or carefully
selected software. We do things like explore social
behavior using chats; self-esteem in building
a home page; learning basic skills while constructing
cities or families in sim-software.
I break through adolescent resistance
by going on the computer and surfing - admiring
internet skills, exploring favorite pages, peeking
into personal web sites.
I've taken families who are
totally unable to communicate and brought the
computer in as an objective mediator.
It's not just the computer that
"speaks" to our cyborg patients - technology
is their language. Use it - and it works.
I've taken silent, withdrawn
young girls into eager conversations by pulling
out my pager and comparing colors. I connected
successfully with a mildly autistic teenager by
marching through electronics stores and staring,
wide-eyed, at the "stuff." I've helped
adults, who feel isolated, return to the "swing
of things" through internet surfing and socializing.
The key is in understanding
and using cyborg psychotherapy.
It's not inherently good or
bad. It's who we are today.
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